Money transfer worldwide with Send

Frequently asked questions.

How do I transfer money to a Mastercard?

Transfer money directly to a Mastercard card in four steps:

Open the Send feature in the Swiss Bankers app and select your destination country.
Select the «Mastercard»¹ payment option.
Select the Swiss Bankers card you wish to use to pay.
Enter the recipient's² official name, address and complete credit card number (13 – 19 digits).

The transfer amount will be available on the recipient’s credit card usually within 2 minutes to max. 2 hours after a successful transaction.

The «Send» service may only be used by persons resident in Switzerland.

How do I send money to a mobile phone?

Transfer money directly to a mobile phone in four steps:

Open the «Send» feature in the Swiss Bankers app and select your destination country.
Select the «Mobile wallet»³ payment option
Select the payment method by which you wish to pay
Enter the recipient's² official name, address and complete telephone number

Available countries and providers for transferring money to a mobile phone:

Kenya: Equitel
Philippines: G-cash
Pakistan: Jazz Cash
Sri Lanka: eZ Cash
Vietnam: Vnpay

The transfer amount will be available on the recipient’s mobile phone within 2 hours after a successful transaction.

The «Send» service may only be used by persons resident in Switzerland.

How do I transfer money to a bank account?

Transfer money directly to a bank account in four steps:

Open the «Send» feature in the Swiss Bankers app and select your destination country.
Select the «Bank account»⁴ payment option
Select the Swiss Bankers card you wish to use to pay.
Enter the recipient's² official name, address and full bank account details (IBAN, account number and BIC)

The transfer amount will be available in the recipient’s account within 1-3 working days (mo-fr) after a successful transaction.

The «Send» service may only be used by persons resident in Switzerland.

¹ It is only possible to send money to Mastercard cards (debit, prepaid and credit cards).
² Beneficiary's name must match exactly as it appears on the identification (ID, passport) otherwise the receiving amount will not be delivered to the beneficiary.
³ Sending amount will be applied to the beneficiary’s mobile wallet (mobile phone) specified on Swiss Bankers beneficiary’s data form. Additional fees may apply on receiver side.

More information about sending money

Why should I use Swiss Bankers to send money abroad?

Because with Swiss Bankers you can send money directly to a Mastercard® card, which usually arrives at the recipient within minutes. ... because you can also make transfers to a bank account or mobile wallet, or even enable the recipient to withdraw cash. ... because we offer you favorable conversion rates and a fair price with no hidden costs. ... because you can quickly and easily send money to friends and acquaintances with our prepaid cards.

Why is the money transfer with Swiss Bankers so secure?

The protection of your data is particularly important to us. Therefore, the payment processes are at the highest level of security. Swiss Bankers uses the innovative and globally leading secure technology of Mastercard® for money transfers. This is how we ensure maximum security for you when sending money internationally.

Who can use the Send money transfer service?

For anyone living in Switzerland who wants to send money abroad. This service is not available to customers living outside Switzerland.

How can I send money abroad?

All you need is the Swiss Bankers app and a Swiss Bankers card. You can send money in just 3 steps:

1. download and register the app
2. add your Swiss Bankers card or order a Swiss Bankers card
3. confirm your identity via video call
4. select the receiving country and enter the amount to be sent

The Swiss Bankers money transfer is cheap, fast and secure.

How do I pay for sending money?

With a Swiss Bankers card (a Swiss Bankers card can be ordered directly in the app and is available digitally within minutes.

How can I send money to a Mastercard?

1. New customers: Download the app, register, order a Swiss Bankers card or add an existing one. Confirm identity via video call
2. Set the recipient country and select the "Mastercard" option
3. Enter the recipient's Mastercard card number and address of residence
4. Auftrag bestätigen und bezahlen

The recipient usually receives the money within minutes.
Please note: in rare cases, the recipient's card may not yet have been activated by the card issuer for receiving money. If this is the case, you will immediately receive a message to that effect in the app.

How can I send money to a bank account?

1. New customers: Download the app, register, order a Swiss Bankers card or add an existing one. Confirm identity via video call.
2. Set the recipient country and select the "Bank account" delivery option
3. Enter the recipient's address, account number and BIC
4. Confirm the order and pay

The recipient usually receives the money within 1 to 3 working days.

How can I send money to a mobile wallet?

1. New customers: Download the app, register, order a Swiss Bankers card or add an existing one. Confirm identity via video call.
2. Select the recipient's country and the "Mobile Wallet" option
3. Enter the recipient's address and mobile number
4. Confirm the order

The recipient usually receives the money within a few minutes.
Note: The recipient must be a customer of the mobile provider mentioned in the app.

How can I send money as a cash payment?

1. New customers: Download the app, register, order a Swiss Bankers card or add an existing one. Confirm identity via video call.
2. Select the recipient's country and choose the "cash pick-up" delivery option
3. Choose a service provider from which the recipient can pick up the cash (the cash can be picked up at any branch of the chosen service provider)
4. Enter the recipient's address
5. Confirm the order and pay for it
6. We will provide you with a Cash Pick-up code, which you must forward to the recipient. The cash will be paid to the recipient upon presentation of this code and an official form of identification.

The recipient can usually pick up the money within a few minutes.

What is the minimum and maximum amount of money I can send?

To a Mastercard card: from CHF 1 to CHF 2,500 (depending on the country of receipt)

To a bank account: From CHF 1 to CHF 25,000 (depending on the recipient country)

To a digital wallet: From CHF 1 to CHF 2,500 (depending on the recipient country)

As a cash payment: From CHF 30 to CHF 2,500 (depending on the recipient country)

To a Union Pay card to China: CHF 3 to CHF 5,000

How can I track my payments?

You can view the status of your payment orders under "Track transactions" in the Swiss Bankers app. You can make a payment again at any time.

Which countries can I send money to and how is the money received there?

Europe:

Albania: on a Mastercard®
Bosnia and Herzegovina: on a Mastercard®
Bulgaria: on a Mastercard®
Denmark: on a Mastercard®
Germany: on a Mastercard®
Estonia: on a Mastercard®
Greece: on a Mastercard®
Italy: on a Mastercard®
Iceland: on a Mastercard®
Kosovo: on a Mastercard®
Croatia: on a Mastercard®
Latvia: on a Mastercard®
Lithuania: on a Mastercard®
Luxembourg: on a Mastercard®
Moldova: on a Mastercard®
Montenegro: on a Mastercard®
Netherlands: on a Mastercard®
North Macedonia: on a Mastercard®
Norway: on a Mastercard®
Poland: on a Mastercard® or on a bank account
Portugal: on a Mastercard®
Romania: on a Mastercard®
Switzerland: on a Mastercard®
Serbia: on a Mastercard®
Slovakia: on a Mastercard® or a bank account
Czech Republic: on a Mastercard®
Turkey: on a Mastercard® or a bank account
Ukraine: on a Mastercard®
Hungary: on a Mastercard®
United Kingdom: on a Mastercard® or a bank account

Africa

Egypt: on a bank account
Morocco: bank account or cash payment
Nigeria: on a bank account
Kenya: bank account or mobile wallet

Asia, Pacific region

Afghanistan: on a Mastercard®
Australia: on a bank account
China: to a UnionPay card
India: bank account or cash payment
Japan: bank account
Pakistan: bank account, mobile wallet or cash payment
Philippines: bank account, mobile wallet or cash payment
Sri Lanka: to a Mastercard®, bank account, mobile wallet or cash payment
Thailand: bank account
Turkey: to a Mastercard® or to a bank account
Vietnam: bank account or cash payment

South, Central and North America

Brazil: bank account
Dominican Republic: bank account
Mexico: bank account
Peru: to a Mastercard or bank account

Note: Swiss Bankers reserves the right to temporarily disable individual channels at short notice due to decisions beyond Swiss Bankers' control. The current availability can be checked using our calculator.

Send options

Send money to a Mastercard in four steps

Open the Send feature in your Swiss Bankers app and choose the destination country.
Enter the transfer amount and select Mastercard¹ as the receive option.
Select the payment method Swiss Bankers Card.
Enter the last name and first name as well as the Mastercard credit card number (13 to 19 figures) of the recipient². Confirm and that’s it done!

Following a successful transaction, the transfer amount will generally be available on the recipient’s credit card within no more than 30 minutes.

Send money directly to a bank account in four steps

Open the Send feature in your Swiss Bankers app and choose the destination country.
Enter the transfer amount and select bank transfer³ as the receive option.
Select the payment method Swiss Bankers Card.
Enter the last name and first name as well as the full bank account details (IBAN, account number and BIC) of the recipient². Confirm and that’s it done!

Following a successful transaction, the transfer amount will be available in the recipient’s account within one to three working days (Monday to Friday). The transfer time depends on the destination country and is subject to the bank opening times and compliance with legal regulations.

Send money directly to a mobile phone in four steps

Open the Send feature in your Swiss Bankers app and choose the destination country.
Enter the transfer amount and select digital wallet⁴ as the receive option.
Select the payment method Swiss Bankers Card.
Enter the last name and first name as well as the full telephone number of the recipient².

Available countries and providers for sending money to a mobile phone:

Pakistan: Jazz Cash
Sri Lanka: eZ Cash
Vietnam: Vnpay
Following a successful transaction, the transfer amount will be available on the recipient’s phone within two hours.

¹ It is only possible to send money to Mastercard cards (debit, prepaid and credit cards).
² Beneficiary's name must match exactly as it appears on the identification (ID, passport) otherwise the receiving amount will not be delivered to the beneficiary.
³ Bank deposits take 1-3 business days. Availability depends on destination country and is subject to banking hours and compliance with regulatory requirements.
⁴ Sending amount will be applied to the beneficiary’s mobile wallet (mobile phone) specified on Swiss Bankers beneficiary’s data form. Additional fees may apply on receiver side.

Send - The worldwide money transfer

Worldwide money transfer

24/7 and from everywhere.

Your benefits with Swiss Bankers Send:

Ease of use.

Attractive exchange rates.

Transaction tracking.

Quick repeat transfer.

Send and receive options

Register once and send money securely every time.

Here’s how it works:

Take advantage of the benefits of Life for your transfers.

Always safe.

Fees and information.

Frequently asked questions.

More information about sending money

This may also be of interest to you.

Send options

Send money to a Mastercard in four steps

Send money directly to a bank account in four steps

Send money directly to a mobile phone in four steps

Available countries and providers for sending money to a mobile phone:

Accepted payment methods

Swiss Bankers card

This is how you receive money for 0 CHF:

Where do you want to send money?

Sender

Beneficiary

Send amount

Send and receive options

Summary

Download the Swiss Bankers app now and send money worldwide.