Customer service – help and direct contact

Prepaid credit cards

Private clients

Travel

The prepaid credit card for travel.

Life

The prepaid credit card for daily life.

Prime

The prepaid credit card for discerning customers.

Business clients

Value

The prepaid credit card for companies.

Prepaid credit cards overview
Compare cards and conditions

Prepaid credit cards

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Money transfer

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Safety

Security with the Swiss Bankers app
Security on travels
Security while shopping online
Security against phishing attacks
What to do in case of fraud
What to do in case of loss or theft
Switch to Mastercard® Identity Check™
Mastercard® Identity Check™

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Services & Support

Card services

Swiss Bankers App
Top up your card
Change your PIN
Card account
Mobile payment

Information

Outlets
Cash order
Country information
ATMs around the world
Downloads
Travelers Cheques
Change contact details & personal details

Help

FAQ
Customer service

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Swiss Bankers

About us
Contact
Vacancies
Press
Annual reports

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Travel Deals

Travel deals

Flüge
Hotels
Last Minute
Städtereisen
Fernreisen
Wellness
Frühbucher
Skiferien

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Travel inspiration

Korsika entdecken: Die Top 10 Highlights
Kulinarische Städtetrips: Sevilla, Foodhauptstadt Spaniens
Am Fusse der Berge: Entdecken Sie die Highlights Piemonts

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Passport

Country Information.
Packlisten für die Ferien

What would you like to access?

Important information:

The customer portal and web access to the card account were discontinued on 10 April 2024. Please download the Swiss Bankers App to continue to have unrestricted access to all services.

Are you a Swiss Bankers sales partner?

Click here to go to the partner portal.

Select country:

Switzerland Liechtenstein

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Apply

Change your PIN
What to do in case of loss or theft
Top up your card
Swiss Bankers App

For all cards: Monday to Friday, 08.00 a.m.–06.00 p.m.

Tel. +41 31 710 12 15

For Send: Monday to Friday, 08.00 a.m.–06.00 p.m.

Tel. +41 31 710 12 30

Card closures: Monday to Sunday, 08.00 a.m.–10.00 p.m.

Tel. +41 31 710 12 15

Contact form for cards Contact form for Send