Enhanced Protection from Credit Card Scams

Prepaid credit cards

Private clients

Travel

The prepaid credit card for travel.

Life

The prepaid credit card for daily life.

Prime

The prepaid credit card for discerning customers.

Business clients

Value

The prepaid credit card for companies.

Prepaid credit cards overview
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Prepaid credit cards

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Money transfer

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Safety

Security with the Swiss Bankers app
Security on travels
Security while shopping online
Security against phishing attacks
What to do in case of fraud
What to do in case of loss or theft
Switch to Mastercard® Identity Check™
Mastercard® Identity Check™

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Services & Support

Card services

Swiss Bankers App
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Card account
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Information

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Change contact details & personal details

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Swiss Bankers

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Travel Deals

Travel deals

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Travel inspiration

Entdecken Sie Guadeloupe: Die Top 10 Highlights der Schmetterlingsinsel
Geheimtipp Apulien: Die 10 Highlights für unvergessliche Erlebnisse
Die 10 schönsten Highlights in Nordfrankreich – Kultur, Natur & Genuss

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Passport

Country Information.
Packlisten für die Ferien

What would you like to access?

Important information:

The customer portal and web access to the card account were discontinued on 10 April 2024. Please download the Swiss Bankers App to continue to have unrestricted access to all services.

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Click here to go to the partner portal.

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Change your PIN
What to do in case of loss or theft
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Swiss Bankers App

Swiss Bankers security information.

Scammers are constantly trying to obtain credit card data and login credentials to online banking accounts and payment services by phone, e-mail, text messages or other means. The methods they use are referred to as phishing. Protect yourself by looking out for simple ways to recognise fraud:

Swiss Bankers and Mastercard will never ask you to disclose, change or confirm personal data such as card number, expiration date, card verification number, username or passwords.
Never share your personal information by e-mail, text message, phone conversation or physical letter.
Never click any links to login pages that ask for your username or password.

What you should do to protect yourself from phishing.

Download the app, open it and add your card.
Click Card Settings & PIN code.
Use the app to block your card yourself or immediately report card misuse to customer service by phone or e-mail. Phone: +41 31 710 12 15. E-mail: info@swissbankers.ch.
If you have received suspicious emails, please ignore them or use the contact form to report “a cyber incident” to the BACS homepage (Federal Office for Cybersecurity BACS). By doing so, you are helping to combat phishing emails.

More security against phishing attacks

Swiss Bankers security information.

What you should do to protect yourself from phishing.